Our Commitment to Your Privacy 

At Elm Development Group, we value the trust you place in us. This policy explains how we handle your personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). 

What We Mean by Personal Information 

Personal information is any detail that can identify you as an individual — such as your name, email, phone number, address, or details related to a project. 

How and Why We Use Your Information 

We collect information so we can: 
– Answer questions and provide accurate project estimates. 
– Keep in touch with you about your project. 
– Improve our services and  website     experience. 
– Meet legal or regulatory requirements. 

We never sell your personal information. It may only be shared with trusted partners, contractors, or authorities when required by law. 

How We Collect Information 

Your information comes to us when you: 
– Complete a form on our website. 
– Contact us by phone or email. 
– Sign up for updates. 
– Visit our website, where cookies or analytics may capture non-identifiable data. 

Your Choice and Consent 

By sharing your details or using our website, you agree to the collection and use of your information as described here. You can withdraw your consent at any time by reaching out to us. 

When We Work With Others 

We may share limited information with service providers who support our business (like IT or website analytics). These providers are bound by agreements to use your information only for what’s necessary. 

Keeping Your Information Safe 

We use secure methods to store and protect your information from loss, theft, or unauthorized access. Only authorized team members can access it. 

Accessing or Updating Your Details 

You can request to see the information we hold about you, correct it if it’s inaccurate, or ask us to remove it (within legal or contractual limits). 

Your Online Experience 

Cookies and Online Tracking 

Our website may use cookies or similar technologies (such as Google Analytics) to understand how visitors use the site and to improve performance. You can disable cookies through your browser settings. 

Staying in Touch by Email 

If you choose to receive updates from us, we may email you about services, promotions, or projects. You can unsubscribe at any time using the link provided or by contacting us directly. 

Links to Other Sites 

Sometimes our website links to other sites. Please note that their privacy practices may differ from ours, and we are not responsible for how they handle your information. 

Updates to This Policy 

From time to time, we may make changes to this policy. When we do, we’ll update the information here with a new date. 

Questions or Concerns? 

For more about your privacy rights, visit the Office of the Privacy Commissioner of Canada: 
👉 www.priv.gc.ca 

If you have a question, concern, or would like to file a complaint, please contact us directly: 
– 📧 Email: jd@elmdevelopmentgroup.com 
– 📞 Phone: 403-850-5004